This post was updated March 9 at 9:19 p.m.

Room sign-ups for returning students have come to a close, and many are feeling less than satisfied with their housing enrollment experience.

RSU is the online process where returning undergraduate students can select housing for the upcoming academic year, according to the UCLA Housing website. Through the RSU enrollment process, students have the option to enroll in on-campus housing or university apartments.

This year, changes to RSU were announced Jan. 21 and enrollment began Feb. 18.

UCLA Housing recently changed the types of university housing available to students, adding four-bedroom, 10-person apartments in Gayley Heights, Laurel, Palo Verde and Tipuana and two-bedroom, eight-person apartments in Levering Terrace. The housing changes removed four-bedroom, eight-person apartments from Gayley Heights, Laurel, Palo Verde and Tipuana apartment buildings and two-bedroom, six-person units in Levering Terrace, according to the UCLA Housing website.

The process for gender-inclusive room selection has remained the same, according to an emailed statement from a UCLA Housing spokesperson. The website said students enrolled in gender-inclusive housing can select from rooms pre-designated as gender-inclusive housing.

[RELATED: UCLA Housing to transition most on-campus dorms to triple occupancy]

Derrick Phu, a third-year biology student, said his roommate group of six boys and two girls signed up for gender-inclusive housing and hoped to get either a two-bedroom, six-person university apartment or a two-bedroom, four-person apartment. One of his roommates works for UCLA Dining Services, which gave their group an early RSU enrollment time, leading Phu to believe their enrollment would go well, he added.

“But by the time it rolled over to our time, even though there were so many rooms open, the amount of gender-inclusive rooms was almost down to zero,” Phu said. “You had to either enroll in something on the Hill, which is triples and something we don’t want, or it’s something of a four-10 (10 students in four bedrooms), which is what we had to do.”

He also said his group did not expect the options for gender-inclusive housing to be limited at the time of their enrollment.

According to the UCLA Housing statement, the number of requests for gender-inclusive housing decreased this year, so the number of designated gender-inclusive units both on campus and in university apartments also decreased. The available spaces for single-gender male, single-gender female, non-binary and gender-inclusive spaces are proportional to the total number of requests received for these spaces, the statement added.

Ellie Chun, a third-year psychology student, said her roommate group opted for gender-inclusive housing and had enrollment on the first day of RSU. They said they had hoped to enroll in a two-bedroom, four-person apartment.

“By the time it hit noon, there was no gender-inclusive spots left for two-fours,” she said.

Chun and their roommates enrolled in a 10-person university apartment but ultimately decided to move into off-campus housing, they said. Gender-inclusive housing is the primary housing option for non-binary people, she said, adding that she would like to see more gender-inclusive housing options.

Another change to this year’s RSU process was roommate groups and individual students choosing their housing at the same time and roommate groups not being given priority, the Housing website said.

For students living on the Hill, the website also said most units will transition to triple occupancy, as demand for on-campus housing increases. Single-and double-occupancy rooms will not be available during RSU and are reserved for students supported by the Center for Accessible Education, the website added.

Nathan Huynh, a second-year material engineering student, said he would not mind living in a triple next year, but feels there should be more on-campus housing options for upperclassmen who want to live in rooms with double-occupancy units. He added that he did not want to apply for university apartments because of the possibility of living in a four-bedroom, 10-person unit.

“I was disappointed at the fact that UCLA made it all triples without the option to double,” Huynh said.

When addressing the shift to triple occupancy, the emailed statement said while the change may feel different from previous years, the goal is to “provide a high-quality residential experience for all.”

If more housing changes occur, Huynh said he hopes information will be provided to students earlier.

The emailed statement said in order to keep the enrollment system fair, time slots are assigned based on class year, so rising fourth-year students had priority over underclassmen.

“Within each class year, time slot numbers are randomly generated to ensure fairness among students in the same group,” the statement said. “While some options may be limited by the time a student’s selection window arrives, we remain committed to providing all students with living options that support their academic and social experience.”

Nicole Curristan, a third-year environmental science student, said her roommate group of six people – including five rising seniors – hoped to receive an earlier enrollment time since non-priority enrollment times are allocated based on seniority. She added that her experience with RSU was frustrating because the two-bedroom, six-person apartment type her roommate group wanted was not available at the time of her housing enrollment, and her roommate group had to split up and enroll in two different 10-person apartments.

“If you don’t have any sort of priority status, then you’re just left to fend for yourself,” Curristan said.

Students may not always get their first choice of housing during this process, the UCLA Housing statement said, adding that with thousands of residents selecting housing, availability naturally changes as the process moves forward.

Her roommate group decided to pull out of RSU and find off-campus housing, Curristan said, adding that living in a space with more than six people would be too overwhelming.

“I think it really just comes down to who you know, which is really unfair in a lot of ways,” she said. “Because I feel lucky that I have friends who are graduating who have apartments and leases that they’re looking to pass down to people.”

In the future, Chun said they hope to see more options for gender-inclusive housing and options for student feedback on the RSU and housing experience.

“I wish that they would hear and listen to their students a little bit more,” Chun said.