Damaged fiber-optic cable causes internet outage for Westwood residents
By Justin Jung
June 12, 2021 3:15 p.m.
This post was updated June 12 at 6:36 p.m.
Wireless internet service in Westwood was affected Saturday after a fiber-optic cable was damaged.
UCLA Housing’s internet service provider Spectrum announced in an automated message to users that it is working to repair the fiber-optic cable damage, which affected video, internet and phone service.
In the announcement, Spectrum also said it cannot provide an estimated time of completion for repairs.
The Wi-Fi outage affected both private apartments and University Apartments using Spectrum. It also affected some Westwood Village businesses including Starbucks and Meet Fresh.
Between 5:01 a.m. and 1:01 p.m, the hourly number of internet outage reports for Spectrum in Los Angeles rose from 8 to 481, according to Downdetector, an internet outage tracking website.
“Campus IT Services and Housing are aware of the issue and are receiving updates,” said UCLA spokesperson Ricardo Vazquez.